Shipping Policy

Made to order

Every Divine Ride pillow is made to order, just for you. Our makers take their time on the embroidery, letters and trim, so production usually takes 2 to 4 weeks before your pillow ships.

Delivery times

Once your pillow ships, delivery typically takes 6 to 12 business days. We'll email you a tracking link as soon as your order leaves our workshop, so you can follow it to your door.

Where we ship

We ship to the United States, Canada and most countries worldwide.

Shipping costs

  • Orders of $50 or more: free shipping
  • Orders under $50: $20 flat rate

Customs, duties and taxes

Orders shipped outside the United States may be charged import duties, taxes or customs fees by the destination country. These charges are set by local authorities, aren't included in our prices, and are the customer's responsibility.

Shipping Protection

You can add Shipping Protection with your pillow. If a protected order is lost, stolen or damaged in transit, contact us and we'll reship it at no extra cost.

Address changes

Please double-check your shipping address at checkout. If you need to change it, contact us as soon as possible; we can update it until your order ships.

Questions

Reach out through our contact page and we'll be happy to help.